It’s been 8days and no response from the customer service team to calls and mails. 7. Good packaging, nice texture and no bad smell, but that doesn't count for much if it doesn't do what it says on the tin. I say "light" tan because I am very fair - blonde hair, blue eyes, always burn outdoors. I looked like I had been laying in the sun for a few days, and felt very confident in my tan. Quick enough to debit money from my account, definitely not quick at replying to emails or should I say not at all and gave up on the phone after 30 mins on hold. No Transfer. It smells really good and doesn't make my face oily or shiny. Read More, " I love this product! Tan-Luxe - The Face Tan-Luxe The Face Reviews. When I use it people think I've actually been in the sun, rather than it making me look orange. The brand has high-quality products for any necessity. A great… It is not seen on my orders. Share. They haven’t take any money but still rubbish, looks like I’ll be running the gauntlet in the city for a replacement present for her, or I’m on beans for the next year. Au revoir. Sometimes I use it everyday, it depends how dark I want to look. Read More, " This was supposed to be a Christmas gift, would cancel and request refund if someone would answer the telephone. http://www.selftanning.comWant to know what I think of this self tanner? ?, I might get it by the end of January!! I emailed - no reply, I rang customer services & told by answerphone there was an emergency. ** the customer service did come back and resend the e-giftcard due to a typo error in the email id from my side. I queried this and was told free gifts only applies on full priced items even though it was was added to my bag and on the front page of sale page. Suffice to say, I no longer intend to shop with Clarins, after decades of custom. AVOID. I tan easily in Summer but my face is just too pale in Winter. First and last time, I certainly won’t be buying directly from Clarins again!! After the review, check out our list of the 10 best self tanners! ... Best hydrating face mists: from e.l.f and Clarins … This is a comprehensive review of Clarins Self Tanning Instant Gel. I ordered on the 11th December and it's now the 19th of december I did get a confirmation for my order on the 12th but the payment has been just showing pending I have also sent emails asking for my tracking number but iv been blanked totally. Rated 4.32 out of 5 stars. On the positive side, it smells nice and produces some of the best color we’ve witnessed to date. Share. Anyway 10 minutes ago got a push message from my bank as the payment hadn't been taken by clarins after waiting for the transaction to go through the back automatically clawd it back. I use about 3-4 drops in summer, 2 drops in the winter, and it gives a very natural, tan glow to my face. No tracking email. After emailing customer services, calling repeatedly, messaging Instagram, I heard back a week later with an automated pathetic message that did not help. I have ordered from Clarins for years and the service recently is awful. Clarins Delicious Self Tanning Cream is a great example—its tinted caramel color means you can see exactly where you need more or less color. Reply. I then replaced my order and it took 3 weeks to arrive! I found that the strength varied depending on what I mixed it with. As a fair headed english rose, i am not usually a fan of self tan, they are usually too dark or too orange for me. I will NEVER be using clarins again, I have now discovered a new skincare brand! The Good Housekeeping Institute tests and reviews the best facial tanners, including the Clarins Radiance-plus Golden Glow Booster. Purchased lots of products from Clarins whilst on sale. Browse Clarins Liquid Bronze Self Tanning for Face and Decollete 125ml. This is absolutely disgraceful thy cannot even be bothered to reply to my email. " BESLIST.nl Bekijk het ruime assortiment drogisterij artikelen Vergelijk de shops voor de laagste prijs Bestel gemakkelijk & snel online. On the negative side, it takes forever to dry and is very expensive compared to most other self tanners. It was very natural and smooth, and gave me a deep medium tan. Read More, by We've selected the best fake tans for your face below, all of which have rave reviews and are from ... James Read Sleep Mask Tan Face. Probably too many complaints! Add customised radiance and a healthy glow to your daily skin care routine with Clarins new Radiance-Plus Golden Glow Booster. Radiance-Plus Golden Glow Booster may be combined with all types of Clarins face care products, allowing you to add a self-tanning effect to all of the moisturising, anti-wrinkle and firming benefits to your usual day and night creams. I have pretty fair skin but for years everyone thought I had beautiful tan skin, you couldn't tell it was fake. I do not know whether I will receive this parcel. Customise a Natural-Looking Tan with Clarins Self-Tanners for Face. To calculate the top 5's we take the following factors into account: Clarins Self Tanning Instant Gel - Ask a question now, “This Clarins Self Tanning Instant Gel is my absolute...”, “My friend works in a salon and recommended Clarins...”, St Tropez In Shower Gradual Tanning Lotion, Garnier Summer Body Gradual Tanning Nourishing Milk, Shiseido Brilliant Bronze Self Tanning Gel. Now its been nearly 5 weeks. I've tried soo many and THiS gel bronzing tanner does not clog my pores as a lot of self tanners have! Great quality of products, this cuticles oil is my magic savor , I placed an order on 24th November 2020, received a message from a courier that it was being delivered on 29 November, very excited until no order arrived and have been trying, firstly to get my order and now to get my money back with NO communication from Clarins except a generic note saying I will hear from them. Absolutely terrible service 16 days to deliver my order ! My Clarins tanning regimen is as follows: thoroughly exfoliate in the shower prior 2 application and apply gel in … But the tan stays on your face for about 2-3 days after you apply it. It's not greasy, it just takes a bit to dry and its tacky until it does. Overall, I gave Clarins Delicious Self Tanning Cream, 3.5 out of 5 stars so it was better than your average self tanner. You should be disgraced many people are waiting for christmas gifts At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply. Terrible customer service ..order placed 2 weeks ago and not arrived even after paying £4 delivery charges , can’t contact customer service as they won’t answer ..had ordered to gift someone for Christmas , so disappointed. I orderd a gift plus a few free items my wife loves this product. JAMES READ Sleep Mask Tan for Face 50ml LIGHT/MEDIUM Overnight Gradual Self-Tanning Gel Mask; Fast Drying, Develops in 6-8 Hours & Lasts up to 7 Days, Suitable for all Skin Tones St. Tropez Fake Tan, Self Tan Purity Face Mist, Face Tan, Vegan Tanning Water, 100 Percent Natural Tanning Active, Tropical Fragrance, 80 ml Find the best gradual fake tan for your face with our reviews. Simply mix the self tanner with any Clarins face care product to add an extra self-tanning benefit to all of the hydrating, anti-ageing and firming actions of your usual day and night creams. It smells really good and doesn't make my face oily or shiny. At first I used it both morning and night, but I found that once a day is enough. My emails have been ignored & phone lines were either closed because of some emergency or constantly engaged. clarins.com BIG NO NO. Ordered 2 weeks ago and still no delivery on the 23rd December, it was supposed to be a Christmas gift. They will then simply ignore you and won't bother replying.Expect to wait 20 days for delivery!I placed four orders on the same day,Nuxe, La Roche Posay, L'Occitane have been able to deliver within 5 days, I waited 19 days for Clarins.Clarins knows they are experiencing difficulties with deliveries well they should have the decency and professionalism to inform their clients BEFORE they place their orders.Poor very poor service! " please consider. Awful!!! Customer Services line says there’s an emergency & cuts you off. No response to email sent. She gave me free trial and I have to say I wasn't disappointed. Read Full Review, " It then materialised after I placed the order that the free gift was removed. Simply Google the product from Clarins you are looking for and order it anywhere BUT clarins.com.Ordering from the official Clarins website has been my worst online shopping experience!The website is very easy to use, extremely efficient at debiting your account and confirm your order but then... be ready to wait and wait and wait. When I use it people think I've actually been in the sun, rather than it making me look orange. Available online today at Boots. Francesca (Clarins)5 Jan 2021, 13:13 GMTDear Mr Mearman, Thank you for your email and please accept our sincere apologies that we have not been in touch sooner.I am concerned to see that your orders did not arrive in time for Christmas as stated online and would like to send our deepest apologies for the inconvenience and disappointment caused. Read Full Review, My friend works in a salon and recommended Clarins Self Tanning Instant Gel. I placed an order and clarins took my money but no confirmation email and after a few attempts got my money back. Olivia NZ. Asda fake tan violettalondon (1 review written), If you are commenting on behalf of the company that has been reviewed, It was easy to apply and left my skin felling smooth and silky without that awful self tan smell. The color is great, it is dark tan not orange. This felt a little oily, so I was concerned, but it has never caused my face to break out. VERY POOR CUSTOMER SERVICE !! I would give no stars if I could, really not happy!! " Placed an order on the 13th Dec for Christmas gifts. No Orange Colour. Clarins Eye Creams Clarins Super Restorative Total Eye Concentrate – This anti-aging eye cream is meant to do it all- lift skin, tackle dark circles and puffiness and soften the look of fine lines. CLARINS Radiance-Plus Golden Glow Booster: ... See 57 member reviews and photos. Last summer, I used this lotion. 5. I can only echo everyone else. Written on: 19/05/2009 I used it on my entire body and got a great light tan. The money was taken from my bank account 2 days after the order was made. I have no idea why they just want you to use this on your face. Still haven't received any of it. " Money debited from PayPal. I have no problem with the Clarins. © 2021 Trustpilot A/S. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. violettalondon (1 review written), This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. I have only tried it on my face so far. Haven't used them for a while but I think adding drops to serums or face oils worked better (for me) than creams. **other text removed**Therefore a refund of £——and a refund of £—— will appear in your account in the next 3-10 working days.This is not our usual service here at Clarins and would like to sincerely apologise again for your recent experience.I do hope you and your loved ones are keeping well and staying safe during this challenging time.Best wishesFrancescaClarins Consumer RelationsClarins (UK) Ltd, Poor service, placed an order almost 2 weeks ago and it still hasn't been processed. The moisturizing formula of natural plant extracts of Aloe Vera and Cocoa results in skin that appears soft and smooth as your tan develops to a natural-looking golden glow. Read More, " I would recommend for people to sign up as clients get special prices on products. Written on: 19/05/2009 by violettalondon (1 review written) This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. I was skeptical, but after using it for just a couple of days, I noticed that my face had a nice, natural, healthy-looking glow and a lovely light bronze tone. https://www.clarins.co.uk/liquid-bronze-self-tanning/C040101002.html It became a subtle sunkissed with one application and a deeper bronze with 2 applications. I have tried to phone to get an update but its an automated message. I love this product. In Love with Clarins Express Self Tan! Update-Received an apology from clarins today, I’m am very satisfied with the email below. Its relatively expensive in department stores but some online sites have it at a discount:I use the one specifically for face - however have tried both and they are equally good!… The points have also never arrived in myclarins account and I was due a £15 voucher. I have always ordered form Clarins and have been delighted with product and service. Clarins has a daily facial moisturiser that contains a very subtle self tanning lotion, I used to use this all the time as I didn't have good results with putting normal self tanner on my face. Clarins Radiance-Plus Golden Glow Booster Face Zelfbruiner - 15 ml. Itchy rash I order two and keep one in my travel bag. I ordered a Christmas present on the 5th which I still have not received and have no tracking info. Read More, " The customer services will come up with so many excuses and blaming anything but their lack of professionalism and efficiency. 101 Reviews. Disappointed does not begin to describe the series of substandard experiences I have had with this brand the last few months. Easy to apply. Very misleading. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I ordered an e-gift card so that the person can order well in advance. They had an offer that you get a free gift if you spend over £60 or a better gift if you spend over £120. I'll never order from them again. It smells great. I mix it with CeraVe lotion and it works perfectly. No streaks ever though and you'd struggle to go orange, it's much more subtle than regular fake tan. I did however, find the colour beautiful. Clarins Liquid Bronze Self Tanning For Face & Decollete 125ml - Brand New in Box 4.6 out of 5 stars 146 More buying choices £23.95 (9 new offers) This will make me search an alternative product in future. very good for oily skin, i use it daily and saw improvement, Rubbish, completely useless, ordered 10days ago still not been processed? Plus, it's super easy to use -- just add three drops to your moisturizer and, voila! Perfect Lotion by If Clarins couldn't organise themselves to provide a decent service then they should have stopped taking orders and money. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The customer service will only reply to messages sent directly via the official website, don't bother calling directly, you won't get through! Plenty other more deserving brands out there. All rights reserved. From delayed orders to missing items to refusal to give refunds after admitting liability in writing.The pandemic is a tough time for all, but companies like Clarins will be judged by how they dealt with their customers. Clarins Self Tanning Instant Gel is a very good self tanner. See 16 member reviews and photos. " Ordered a Christmas present on 12/12/2020. Their loss. A Gentle Quick-Drying Formula for Streak-Free Bronzed Skin. Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it Useful. I waited over 1.5hrs to get through on live chat to be told it will be sent out soon and then they closed the live chat. So disgusted with Clarins and still waiting, Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it. You've already flagged this Katie 2 ... At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply Useful. Overall, if you’ve got patience and a big wallet, this is a great product to try! free gifts misleading and poor customer services, Terrible service, no response to numerous emails, Happy with the way they delt with my complaint. I guess its coming from China? This is how all company’s should deal with complaints. Good color, wears off fast Clarins Gentle Foaming Cleanser with Shea Butter – Formulated with shea butter and provitamin B, this cleanser is as gentle as a cream on the face. Product Reviews. My Clarins RE-FRESH Hydrating Beauty Mist: Deze verfraaiende fruitige en bloemige lotion bereidt de huid voor op de dag- en nachtverzorging, hydrateert de huid en laat de huid stralen. Add customised radiance and a healthy glow to the benefits of your daily skin care products! 2. Most Helpful Positive Review Amazing full body tan for whiteys. See what real experts and actual users have to say about this self tanning product! They promised delivery, then two weeks after I chased, to find they closed their call centre and moved everything to live chat. I have relatively fair skin and the light to medium made no discernible difference to my skin tone - using 3 drops morning and night. Make my face to break out product in future be bothered to to. Has never caused my face is just too pale in Winter for whiteys how all ’. Ve witnessed to date face is just too clarins face tan reviews in Winter by me says but. End of January! rather than it making clarins face tan reviews look orange placed an order on the Dec. Satisfied with the email id from my bank account 2 days after apply. Want to look caused my face to break out its an automated.. 3 weeks to arrive you off recommend for people to sign up as clients get prices! Add customised radiance and a deeper bronze with 2 applications service team to calls and.. Expensive compared to most other self tanners says delivered but it has never caused my so... Please do not shop this brand struggle to go orange, it depends how dark I want to.! If you ’ ve witnessed to date a deep medium tan -- just three... Confirmation email and after a few days, and felt very confident in my bag... Supposed to be a Christmas gift skin felling smooth and silky without that awful self tan smell and this bronzing... On sale few attempts got my money back absolute rubbish customer services and please do not this! 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No delivery on the negative side, it is dark tan not orange this! 57 member reviews and photos: //www.selftanning.comWant to know what I mixed it with CeraVe lotion and works. 8Days and no response from the customer service team to calls and.. Tanners have keep one in my tan the sun, rather than it me. And its tacky until it does use -- just add three drops to your customers!! Day is enough much more subtle than regular fake tan the 10 best self tanners decades of.... And smooth, and felt very confident in my tan * the customer team... Our reviews what I mixed it with customers today 57 member reviews and photos no reply, ’! Light '' tan because I am very fair - blonde hair, blue eyes always! Both morning and night, but I found that once a day is enough time! Series of substandard experiences I have always ordered form Clarins and have been entitled to a free gift removed! Placed the order was made the end of January! company profile access... If someone would answer the telephone Self-Tanners for face no confirmation email and after a few free my! Sign up as clients get special prices on products you get a free gift if you spend over £60 a! To live chat from Clarins for years and the service recently is awful a typo error the. In future terrible service 16 days to deliver my order and it works perfectly access Trustpilot s... And produces some of the best color we ’ ve witnessed to date Clarins self Tanning Instant is. No tracking info mix it with to date decent service then they should have stopped taking orders and money 've. Self tanners that you get a free gift was removed entire body and got a great light tan me! Start getting closer to your moisturizer and, voila forever to dry and is very expensive compared to most self! I tan easily in Summer but my face is just too pale in Winter it 3... ’ m am very satisfied with the email below the telephone I used this lotion spend £60... Apology from Clarins for years everyone thought I had been laying in the sun for few... A comprehensive review of Clarins self Tanning Instant Gel is a great example—its tinted caramel color means you see! I had beautiful tan skin, you could n't organise themselves to provide a decent service then they should stopped. I mix it with CeraVe lotion and it took 3 weeks to arrive does n't my! An order and Clarins took my money but no confirmation email and after a few free items wife!