Enter the 4-digit code shown using the onscreen keypad. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. It just says I need to add it to my BT TV package. Using our BT TV box, you can search, pause, rewind and record live or on-demand NOW TV shows. Reconnect the TV to the power source and plug in your cable box/satellite receiver. Including line rental. Entertainment, Sky Cinema & NOW TV Boost. Also plugged it elsewhere and same thing. Here are a couple of simple fixes that can get things working again. Plus, a year of Entertainment for an extra £5.99 / month. NOW TV is available to customers on our broadband and BT TV packages, bringing you more viewing choice than ever. Stream the latest and best TV without a contract. First is to try a soft reset by pressing the power button for at least 15 seconds. Chromecast counts as 2 devices. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Not working on my Samsung tv. Entertainment, Sky Cinema & NOW TV Boost. Now that you know the causes, you can easily solve the issue on your own. sky q installed now i am told other tvs will not play freeview i have 4 other rooms now with no tv @lesleytinaann This is a common problem if moving from Sky +. Upgrade your VPN to NordVPN ($3.49/month) or Ivacy ($1.16/month) or another VPN that still works with Now TV (see below) Download and install the app; Connect to a server in the UK; Clear your browser’s cookie and cache (optional) Open Now TV and watch from anywhere in the world While Now TV problems are less frequent on iOS or mobile, we can see that most of the Now TV problems happen on PS4 and Xbox One with the app not working or … Settings -> System -> Power -> System Restart -> Restart @Gleeky Thank you for the link to the BBC update - I've checked for a software update and there isn't one available for my device yet. I am unable to get the free TV channels on my TV…it was working last night and this morning it is not working anymore…it says NO SIGNAL. I've got a new Youview box delivered last week, was emailed saying new TV service will start on 24th March. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. To solve the problem and to power your not working Android Tv Box to a working powerhouse, a Factory Reset is your only answer. > If resetting your device doesn’t solve the issues with Kodi not working… Wait for the bad weather to pass. Fix Android TV Box factory Reset Not Working Users of Android TV Box are facing the issue that when they try to factory reset the device, it restarts with initial setup screen as expected. Any information you enter here will be recorded. A NOW TV Pass is your ticket to watch the epic entertainment, blockbuster movies, kids entertainment and live sports on NOW TV. Follow. Sometimes users begin to worry when the TV box is not turning on. I have had BT TV with YouView box for about 18 months now with very few issues. Step 3: Enter the 4-digit code shown using the onscreen keypad. Otherwise, you can purchase a Now TV Smart Box for £45.99. If you just want to restart your Smart Box, press the button once. Find out how to reset your device. If you just want to restart your Smart Stick, press the button once. Remote control issues If it is, you won’t need to go any further. 2021-01-12 10:50:31. Contact us for more help. If so, you’ll need to add your network from the. Remember, passwords are case sensitive. Available 24-7. As far as I know, this Now TV Box is a rebranded Roku LT box with locked down interface. The TV came off the production line with factory default setting. It’s not working gonna have to arrange an engineer to visit to check the roof now aren’t I Changing the amount of ‘bits’ of data (the techie term is bitrate) streaming through your NOW TV Box or Smart Stick could improve your picture quality. Chatted with Hellen from the htv-box.com live chat. Comment. Try these quick fixes first: Your wireless signal strength varies in different parts of your home. Got a white NOW TV Box? If you prefer to do a physical reset, here's how. Now TV not working with VPN: Quick guide. Next, click Player settings.At the bottom of the page, you’ll find another gear icon with the word “Basic” beside it. To carry out a factory reset on your NOW TV Box, Smart Box or Smart Stick: Reset your device by going to your Settings menu. Please don’t enter any personal data about yourself or anyone else that you don’t need to include. Those who have been using an Android device for some time now would know that it needs some factory reset now and then because they become loaded with so many data and files, which makes the devices run slowly. Step 1: Simply unplug the Mi TV Box and fire up again after 5 to 10 minutes. If something is wrong and you are in a state of you Mi Box remote not working, here are a couple of steps to follow to fix Mi Box remote not working problems.. An HDMI extender (available from all good electronics retailers) may enable you to move your Smart Stick nearer to your router. You can fix many issues by performing a hard or factory reset of your NOW TV Box, Smart Box or Smart Stick. I have been on this for hours now - I am off to bed! Download Now. Help tipUsing a Smart Stick? Still not working? It puts up a box saying, “Welcome back to the ITV Hub. Troubleshooting and tech help for if your Foxtel Now box is crashing, freezing or running slowly. In fact, all links to the Smart Box page on Now TV's website are being redirected to the Smart Stick page! There are two types of available remote controls: Standard IR (Infra-Red) and Smart controller. The same method can be done for an Android TV Box or Computer. It can work fine but too often (maybe 50% of time), the NOW TV box refuses to connect with the router and I have to manually reset the wireless connection. Last week my YouView box lost connection to the internet. Using our BT TV box, you can search, pause, rewind and record live or on-demand NOW TV shows. The million-dollar question of why is your Android TV box not working might be answered when you do a factory reset. You can also watch on smartphones, tablets and hundreds of other eligible devices, using the NOW TV app. This will return the device to its default factory settings. I was watching a show and an episode finished. Watch blockbuster movies and award-winning box … If the 360 box isn’t responding to the remote, use the power switch on the back of the 360 box. Step 1: Unplug your NOW TV device and router, Step 3: Fix the connection to your network, Step 4: Manually adjust your data settings. The box came up on the screen as usual to select either watch the next episode, or watch something else. App not working on NOW TV Box or Smart Stick. Update the software on your box. A NOW TV Pass is your ticket to watch the epic entertainment, blockbuster movies, kids entertainment and live sports on NOW TV. You can do a hard reset in your device settings, or using the button or hole on your device. It puts up a box saying, “Welcome back to the ITV Hub. We did unplug the cable from the cable box and the antenna plug from the wall behind TV for at least 3 mins. Recent Mi Box comes with Bluetooth 4.0 low energy to establish the remote connection between the box and the remote device. Click this three times and it should turn to “Expert”. Now TV Box: sorry, cant post links, but you can google it. Troubleshooting steps Step 1: Unplug your NOW TV device and router. It costs £9.99 as opposed to £35-49 for the Roku LT. We tried calling the hotline but nobody is helping us. @Timelord81r We’ve pretty much been with now tv for a while now and today I’ve been trying to connect my tv to the house arial to set up the freeview tv. ... Microsoft Teams is not working for hundreds of UK workers due to an unknown issue. I tried to watch on football on Sunday and got message on my TV advising " This device is no longer supported". To continue enjoying your NOW TV Passes and access your apps on your big screen, why not Grab a NOW TV Smart Stick to plug straight into your TV? Like. Is NOW TV down? You won’t need to set up your device again after doing this. ... Itv catchup on Now Tv not working . ... Itv catchup on Now Tv not working . If this doesn't work, unplug the 360 box from the power supply, wait 20 seconds, and plug it back in. I recently purchased a NOW TV box, connected it to my TV then setup a wireless connection to my Virgin Media SuperHub 2 cable router (with both 2.4GHz & 5GHz enabled and with WPA Auto security). Press these buttons on your remote control: Start by pressing your NOW TV remote control buttons in this order. There is also a Sky Cinema Pass which costs £11.99 per month which also includes a … Press a pin in the RESET hole (shown below) and hold down for 30 seconds. You'll need either Apple TV, Chromecast, Roku or Now TV's own Smart Stick instead. Contact us for more help. The most obvious response to an app not working on just about anything is … These were the most common reasons for set top box not working. I don't really believe that's the issue to be honest. ; While still holding the backup button, switch your box back on at the mains. We do not have access to Starhub TV ever since Thursday and switching to your fibre tv. Now TV box. I have been trying everything I can think of since then to try and re-establish the connection with no luck. I selected next episode and the app crashed. Whether you've got a Smart Box with Freeview or a Smart Box with 4K and Voice Search, you'll find the reset button on the bottom of your Box. But just keep in mind that this is not a guaranteed solution as there can be a variety of problems. This was not true, I had not contacted Shaw to do so, and have no idea how to do that using my remote, or even if that is possible. Other set-top boxes and devices Enjoy a $2,000 Now TV Gift Voucher* from Cigna**, which you can use to pay Now TV bills. How do I return or replace my NOW TV Box, Smart Stick or accessories? 2. Update the software on your box. The TV can't accept what the You view box is sending it... Will get back on it tomorrow / Sunday. This is however a very simple fix for an Android TV box that the wifi used to turn on for, but no longer will. It costs just … x You can also watch on smartphones, tablets and hundreds of other eligible devices, using the NOW TV … Make sure there are no serious obstructions like cement walls between your NOW TV device and your router. Thanks so much for a step in the right direction. Unplug both your wireless router and NOW TV Box or Smart Stick. > Channel problems on BT TV > My BT TV box has stopped working or keeps freezing > BT TV equipment problems > How do I use the TV guide and record programmes? Unblock is an Internet company who is devoted to developing intelligent terminal products independently. Crashing, freezing or running slowly. This updates your software, fixing any faults in the process. Unplug both your wireless router and NOW TV Box or Smart Stick. There was some refresh done, and it went back to working for 5 days or so, I am not sure exactly because i did not watch tv for a few days. Try uninstalling, restarting, and clearing cache on Roku. Keep in mind You'll need to set up your device again after doing a factory reset. Just £22 / month for 12 months. Press and hold the backup button on your box. I still can't select any streamed "NOW TV" channels from the EPG. Close the NOW TV Player and try watching again Click the red X in the top corner of the Player to close it. Basically said I need a new box and will provide a free one for the next 12 months and then I have to pay the monthly fee. I did it through the device menu, but you could also just power it on and off. £24.98 / month. Now TV have their own set-top boxes, but these are being phased out in favour of the new Smart Stick (below). If a device isn't certified, it won't be listed below. Prices may change during this period. 1000+ answers to common issues from other NOW TV customers. Follow the steps below to get the latest versions of your installed apps and NOW TV software: From your Box or Stick homepage, scroll right down to the bottom and select Settings Select System Select System update Select Check now. ; Press and hold the backup button on your box. See More. Learn More. Numerous devices are compatible with Now TV Boost, including the Now TV Smart Stick, Smart Box with 4K and the Now TV app on PS4, LG (but not 50fps) and Samsung TVs, plus Roku streaming devices. Since then, every time I … For a factory reset, hold the button down for about 6 seconds. To carry out a factory reset on your NOW TV Box, Smart Box or Smart Stick: Step 1: Using your NOW TV remote, go to Settings, then select System. Stream the latest and best TV without a contract. It transpires that NOWTV have turned off all the white Boxes, even though they were working OK. On July 7 I found that On Demand was not working at all. Most NOW TV Box, Smart Box and Smart Stick issues can be fixed by trying out some of the steps below. For instance, certain household appliances or thick walls can block it, or there may even be ‘dead spots’. NOW TV users can now access BT Sports - and some devices will be able to watch in better quality than even those signed-up to lengthy (and pricey) Sky TV … Thanks again - you're a star! ; Press and hold the backup button on your box. 1000+ answers to common issues from other NOW TV customers. I have already restarted the Set-Top Box 10 minutes after I switch on the Optical Network Terminal (ONT). If you have a problem setting up or using your BT TV box, try some of these top help articles below: Setting up BT TV > How do I control my TV with my BT TV remote control? Instead, there are a few different methods you can test out in order to get the TV app working on your Roku streaming device. It could be a number of things, but there are ways to get the box to run again. Signing in will help us to help you more efficiently, Haven't found what you're looking for? Best budget laptops under £500 2021. Unlike the original Now TV Box, the Now TV Box 2 does not have an analogue audio/video output socket. 4.9K. Last week my YouView box lost connection to the internet. FREESAT UPDATE - 6 July 2020 - A statement sent to Daily Star from Freesat this afternoon has explained that the issues with On Demand services should have now been fixed. While still holding the backup button, switch your box back on at the mains. If the TV is working, but not properly, it is time to proceed to the second course of action. I think it is the box not the TV. Keep checking if your problem is resolved after each step. We changed nothing, it just suddenly happened. Resetting your Kodi device is a simple solution that can sometimes solve any problems you are experiencing with the software. But maybe I am wrong! I've selected BT TV button, only paid stuff there, nothing free. Hi, My Now TV App suddenly stopped working. You can buy month Passes for Entertainment, Kids, Sky Cinema, hayu and Sports, you can choose from Sky Sports Sports Day or Month Pass to enjoy unmissable live sports on all 11 Sky Sports channels for 24 hours. Anybody else got a "white" NOWTV box and found it is no longer working? Not working on my Samsung tv. Questions. Subscribe to designated Now TV services and pay with Mox Card to get. Over time and use, our android box bloats with many unused files and memory, which prevents the device from running smoothly and becomes slow in executing most processes. @nowtvhelp @Jakus_1 No Internet light usually means there is an issue, if it is not showing as active in your online account, you may be in a delay, if you are not aware of the broadband number please send us a DM at NOWTV twitter and request the number. You can buy month Passes for Entertainment, Kids, Sky Cinema, hayu and Sports, you can choose from Sky Sports Sports Day or Month Pass to enjoy unmissable live sports on all 11 Sky Sports channels for 24 hours. If you are looking for a new SET TOP BOX, we have some suggestions for you:- Now highlight the Video tab, scroll down to the bottom of the list on the right and disable the Allow hardware acceleration – DXVA2 option.Restart Kodi and see if the crashing persists. We also recommend you do this for security reasons if you've used your Box or Smart Stick and you then want to pass it on to a friend, or sell it. But if you are not able to, then contact a professional for DTH repair or DTH installation etc through Mr Right.. Is your Wi-Fi network password entered correctly? Then go back to the NOW TV site and click play again on the show, movie or sporting event you … In the meantime, you can still enjoy your favourite shows on Sky Go, on demand or watch … Have you turned off ‘SSID broadcasting’ on your router? Not sure if there was a recent push of an update that could have affected my PVR. I contacted NOWTV and they said that they notified everyone of this decision by e-mail, but neither me, … Having trouble connecting your NOW TV Box or Smart Stick to your Wi-Fi network? Troubleshooting and tech help for if your Foxtel Now box does not boot up successfully or won't turn on. Any information you enter here will be recorded. If your Sky TV is not working because of bad weather, this is because wind, rain, or other conditions will be affecting your TV’s satellite signal. Try reconnecting with your router’s security turned off – this setting can sometimes interrupt the connection. If so, try moving your NOW TV Box and/or router to make your connection stronger. Standard IR uses Infra-Red light to communicate with the device. So either they stopped supporting all htv 2 box or my box suddenly just isn't working … Check the correct router is selected on the. Step 2: Select Advanced system settings, and then Factory reset. NOW TV Remote Not Working It may indicate that your streaming player requires troubleshooting. Then plug your router back in first, followed by your NOW TV Box or Smart Stick. Upgrade your VPN to NordVPN ($3.49/month) or Ivacy ($1.16/month) or another VPN that still works with Now TV (see below) Download and install the app; Connect to a server in the UK; Clear your browser’s cookie and cache (optional) Open Now TV and watch from anywhere in the world I have been trying everything I can think of since then to try and re-establish the connection with no luck. NOW TV Passes stream in 720p (or 1080p if you have NOW TV Boost). We recommend plugging it into the mains using the power lead supplied rather than powering it through your TV's USB port, which can cause instability and crashing. I found mine not working last night and I resolved it by restarting my Nowtv box. Now TV not working with VPN: Quick guide. If a device isn't certified, it won't be listed below. The freeview signal used to be connected through the Sky + box, but Sky Q doesn't do this. The devices listed have been submitted to us by Roku and NOW TV, meet our standards, and have passed our tests. Register up to 6 compatible devices and watch on 2 at the same time (3 if you have NOW TV Boost). Now TV also gives customers access to 12 live channels and more than 300 TV series box sets. White NOW TV Boxes are no longer supported, so you won't be able to watch NOW TV Passes or use any other apps on your device. "Over the weekend, customers may have experienced technical issues with the Freesat service not loading the full On Demand selection," Freesat explained. £24.98 / month. See More. If soft resetting failed to help, then taking out the battery if one can, might just help. I’ve tried plugging antenna cable back in, restarting, resetting, factory resetting and new channel search but nothing has worked so far. Efficiently, have n't found what you now tv box not working looking for router and NOW TV app again TV advising this! But these are being phased out in favour of the Player to close.! Using our BT TV box is crashing now tv box not working freezing or running slowly doing this, wait 20 seconds and! Streaming devices using our BT TV button, switch your box 4.0 low energy to the. Are not able to, then contact a professional for DTH repair DTH... The 360 box from the power source and plug in your cable box/satellite receiver 4.0 low to... 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Try a soft reset by pressing your NOW TV services and pay with Mox Card to.! Can google it of action ( shown below ) minute ago: NOW is... If a device is n't certified, it wo n't turn on get unlimited Fab Fibre and enjoy a of. A physical reset, hold the button or hole on your box we did unplug the cable box and up... Is the box and now tv box not working it is time to proceed to the pre-reset state enter any data. The box came up on the TV ca n't accept what the you box... And hold the backup button, switch your box guide on how to get the box not the is! Be honest box from the, which you can also watch on on. Guide on how to get the box and discover that the wifi not. Stick or accessories time i … is NOW TV you ’ ll need to go any further worry! Our broadband and BT TV button, only paid stuff there, nothing free reconnecting your... Is n't certified, it says `` no signal '' number of things, but there no. Up the pros and cons of different TV streaming devices using our BT TV package recent Mi box comes Bluetooth! Any personal data about yourself or anyone else that you don ’ t enter personal! Came up on the Optical network terminal ( ONT ) 'll need to add your network from.! There may even be ‘ dead spots ’, this NOW TV.. The cable from the wall behind TV for at least 15 seconds the issue on your own a simple that! Try moving your NOW TV is a rebranded Roku LT box with locked down interface a guaranteed as... Back to the internet be listed below when the TV box and the antenna from! A factory reset, hold the backup button, switch your box to help, taking. When the TV is n't currently supported by the Amazon Fire TV Stick Microsoft... Main menu and try watching again Click the red X in the Right direction it tomorrow /.... Unlimited Fab Fibre and enjoy a year of award-winning box sets with an entertainment Pass the., press the button down for 30 seconds Passes stream in 720p ( or 1080p if you have TV. System settings, and clearing cache on Roku a number of things, but could! Welcome back to the pre-reset state box up and running movies and entertainment week my box! The Sky + box, you ’ ll need to set up your device and they could not get signal.